Mercantile Mountain Help Desk Support logo
Mercantile Mountain Help Desk Support logo

All articles

ShippingUpdated 5 months ago

Where do you ship?

Currently, we can only ship to the contiguous United States.

How long does shipping take?

Processing time:  3 - 4 business days
Shipping time:  4 - 7 business days 

We make every effort to get your order to you as soon as possible. Shipping times can vary slightly depending on the time of year, type of product, and quantity. If you do not receive your products within the typical time frame stated above, please contact us at [email protected] with your order number.  

Our products are supplied through various distributors and warehouses, therefore orders that contain several different types of products may not have those products arrive in the same shipment. This is normal and to be expected.

How do I track my order?

You will receive an email with your tracking information after placing your order. 


Was this article helpful?
Yes
No